FAQ

1) How much to pay for your tips membership?
We offer single tips-by-tips membership, for £ 99 GBP for both Blackmarket Tips and Syndicate Tips. At this moment, we are unable to offer any weekly or monthly memberships. If you wish to purchase more than 5 tips in a single day, kindly let us know, so that we can make the arrangements for you.

 

2) Do you offer any kind of guarantee?
Yes of course! If you do not achieve profit from your purchased tips, you will receive 2 replacement tips free of charge. Free tips are automatically sent on the following match days, at the discretion of the service provider. We regret that we do not allow members to select the free tips matches.

 

3) Can I request for refunds?
After payment has been confirmed, we are not able to provide any refunds in any circumstances. Doing so will enable us to focus on delivering the best possible tips to our members. Strictly no refunds will be entertained after payment has been confirmed. Please take note before making any payments to us.

 

4) Can I request for a free trial tips?
We regret that we are unable to provide any free trial tips at this moment. Should you find that our results are not satisfactory, we suggest you keep monitoring our results until you are convinced. 99% of those who asked for free trial tips will never buy any premium tips, so why bother?

 

5) Can I pay using bank transfer or Western Union?
We strongly encourage online payments by credit cards, debit cards, PayPal and MoneyBookers. However, to accommodate more members, we are open to accepting other form of payments. Please contact our customer service officers for more information.

 

6) Which odds are your tips based on?
All our tips are based only on the popular Asian Handicap Odds. All odds are obtained directly from Ladbrokes and SBOBET, one of Asia's most established and largest Asian Handicap Odds bookmaker.

 

7) After making payment, what should I do?
For 1st time buyers, please contact our customer service officers and provide us with your mobile number. For repeat buyers, please wait for our confirmation email within 3-6 hours. Alternatively, you may contact our customer service officers for any urgent matters via email or SMS text.

 

8) How do I receive tips on match days? And what time?
To prove that we are original UK service provider, we send all tips only by SMS direct from UK. If you like to receive a copy of the tips by email, please contact our customer service officers. All tips are normally send out at least 3 hours before match starts. You will have plenty of time to place your bets!

 

9) How do I know if I qualify for certain promotions advertised?
For more information, please email us before the start of the matches. All promotions advertised in any media apply to purchases made on the day of the promotions only. Existing members with balance tips credits or free tips does not qualify for such promotions, unless otherwise noted.

 

10) How do I resolve disputes with the Tips Informer plc?
Feel free to email us for discussions and negotiations on how to resolve disputes. In all cases, the decisions made by Tips Informer plc are final, and no further correspondence will be entertained.

 

11) More Questions?
Please do not hesitate to contact our customer service officers here.

 
 

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